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Call center software for analysis & agent scheduling

cc-Modeler Professional - call center software for workforce management.
Optimize staffing, improve service performance and reduce costs with this leading call center application.

Free Erlang C Calculator for call centers & helpdesks

cc-Modeler Lite - the ultimate Erlang C calculator for call centers, service centers and help desks, plus it's entirely free.

Create and manage shifts and roster for your agents

Schedule24 - easy-to-use agent scheduling. Create shifts and rosters, track assignments, vacation, sickness and much more. New built-in powerful scheduling wizard that will automate shifts.

Art Systems

ArtWorks - the new standard in art systems. Cataloging, tracking &  presentation software for artists and art galleries.

 

call center calculators from kooltoolz.com™

 
 
 
 

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did our first test
yesterday - it
was awesome!
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cc-Modeler
Professional

  cc-Modeler
 'Professional' is
now available for
just $89. 
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 New
Features !

cc-Modeler now
 has extended calculations for abandoned calls, mixed call types
& prioritized calls
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